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Animal Care Facility (ACF) at Pender Pet Retreat

Overview

Pender Pet Retreat is the only CDC-registered Animal Care Facility (ACF) for the Washington-Dulles (IAD) Port of Entry (POE) for dogs entering the United States from high-risk Rabies countries or those who have been in any high-risk countries during the previous 6 months.

Dogs entering the US from a high-risk Rabies country who do NOT need to enter through an ACF must meet the following requirements:

  • Are healthy upon arrival, are at least 6 months of age, and have an ISO compliant microchip that was implanted prior to their rabies vaccination
  • Have a valid CDC Dog Import Form receipt
  • Have a Certification of U.S.-issued Rabies Vaccination form completed by a USDA-accredited veterinarian and endorsed by the USDA
  • Dogs who meet these requirements can enter through any port, BUT the correct arrival date and port of entry must be listed on the accompanying CDC Dog Import Form receipt

ALL dogs who do NOT meet these requirements MUST enter through a CDC-approved Animal Care Facility and your reservation type will fall into one of two categories depending on your dog(s) available Rabies Titer Test status.

Recommendations

As pet travel and animal care experts, we make the following strong recommendations to you, the pet parent or agent:

  • All pet owners traveling with or shipping their dogs to the U.S. are recommended to us the Dog Bot guide found at cdc.gov/DogTravel to learn more about the various U.S. Dog Import requirements
  • Any traveling dogs should also be vaccinated for Distemper, Bordetella, and Canine Influenza prior to travel. If you are unable to do so, our USDA-accredited veterinarian can provide these services upon arrival.
  • If you know you will be traveling internationally, particularly to a high-risk country, it is strongly recommended to have your dog(s) re-vaccinated against rabies prior to departure by a USDA-accredited veterinarian and have the U.S.-issued Rabies Vaccination form endorsed by the USDA. This is the best way to ensure an easier re-entry into the U.S. upon your return.

Reservation with Valid Rabies Titer

A dog who was vaccinated outside of the U.S., but who has a valid Rabies Titer, must enter the U.S. through a port with a CDC-registered ACF and be examined by a USDA-accredited veterinarian and receive an updated Rabies vaccination, but is not necessarily required to quarantine for a full 28 days.

Requirements for a reservation for a dog who has a valid Rabies Titer:

1. Rabies Titer test results from a CDC approved lab and above minimum levels
2.Rabies Titer must have been drawn at least 30 days after initial Rabies vaccine and 28 days prior to arrival in the U.S. Titers are valid for the life of the pet as long as there is no lapse in vaccination.
3. Certification of Forgein Rabies Vaccination and Microchip form
4. CDC Dog Import Form receipt
5. Pictures of your pet's teeth and body
6. Proof of current Distemper and Bordetella vaccination

Reservation without Rabies Titer

A dog who is arriving to the U.S. from a high-risk Rabies country that was vaccinated outside of the U.S. and who does not have a valid Rabies titer is subject to a 28-day quarantine at a CDC-approved Animal Care Facility.

Requirements for a 28-day quarantine reservation:

1. Certification of Foreign Rabies Vaccination and Microchip form
2. CDC Dog Import Form Receipt
3. Pictures of your pet's teeth and body
4. Proof of current Distemper, Bordetella, and Canine Influenza vaccination, as well as a negative fecal intestinal parasite test within 12 months (if not current, the USDA veterinarian can update these for you upon arrival at our facility, see additional services for pricing)

IMPORTANT

FOR EITHER RESERVATION TYPE, IF YOUR PET DISPLAYS SIGNS OF ILLNESS AT ANY TIME, THE CDC MAY REQUIRE ADDITIONAL TESTING, TREATMENT, AND QUARANTINE AT THE IMPORTER’S EXPENSE.

Fees for Reservations

Quick Release Reservation with Valid Rabies Titer = $908

Included with a reservation for a dog who has a valid Rabies Titer:

  • Transport from IAD to Pender Pet Retreat
  • Holding Care & Accomodation
  • USDA-Accredited Veterinary Exam
  • Rabies Vaccination Booster
  • All Regulatory Compliance Requirements
  • Customs Clearance (up to 2 pets on same AWB)
28-Day Quarantine without Valid Titer = $3,950

Included with a reservation for a dog who does NOT have a valid Rabies Titer:

  • Transport from IAD to Pender Pet Retreat
  • Holding Care & Accomodation
  • USDA-Accredited Veterinary Exam
  • Rabies Vaccination Booster
  • Internal and External Parasite Treatment
  • 28-day Quarantine
  • All Regulatory Compliance Requirements
  • Customs Clearance (up to 2 pets on same AWB)
Additional Charges

General Services

  • Airline terminal or post-entry fees = $100-$475 (varies by airline and method of travel)
  • Crates taller than 32″ = $75
  • Weekend & After-hours Arrival (landing outside of 7:00am – 4:00pm EST) = $350
  • Overnight (landing between 11:00pm – 4:am) OR Holiday Arrival  = $750
  • Additional quarantine = $125 / dog / night
  • USDA Endorsement of U.S. Rabies Vaccination = $200

If your pet is not up-to-date on the following required vaccines for quarantine, ADD:

  • Distemper or Bordetella Vaccine = $36
  • Canine Influenza Vaccine = $66
  • Parasite Test = $60

U.S. Entry Requirement Details

ALL dogs entering the U.S. must:

  • Be healthy upon arrival
  • At least 6 months of age
  • Have an ISO-compliant microchip implanted
  • Be accompanied by a CDC Dog Import Form receipt AND required vaccination or veterinary documentation (detailed below)

U.S.-vaccinated dogs must:

  • Meet the same requirements outlined for ALL dogs (above)
  • Be accompanied by either a USDA-endorsed export health certificate with microchip and rabies vaccines OR a Certification of U.S.-Issued Rabies Vaccination form (available only to USDA-accredited veterinarians)
  • Enter through any land, sea, or airport. Note: The port of entry MUST be designated on the CDC Dog Import Form receipt

Bringing Your Foreign-vaccinated Dog into the U.S. from a Rabies-free of Low-Risk Country:

  • Meet the same requirements outlined for ALL dogs (above)
  • Enter through any land, sea, or airport. Note: The port of entry MUST be designated on the Import Form receipt.
  • No additional veterinary documentation is required

Bringing Your Foreign-vaccinated Dog into the US from a High-Risk Country:

  • Meet the same requirements outlined for ALL dogs (above)
  • Be accompanied by a Certification of Foreign Rabies Vaccination and Microchip form (available at cdc.gov/Dog Travel)
  • Have a reservation at a CDC-approved Animal Care Facility for either exam and re-vaccination or 28-day quarantine (based on titer status)

*This is a VERY brief overview. For more information, please go to: https://www.cdc.gov/DogTravel

Microchip Requirements:

The microchip must be International Standards Organization (ISO)-compliant. The microchip must have been implanted on or before the date the current rabies vaccine was administered. Rabies vaccines received prior to the implantation of a microchip are considered invalid.

Rabies vaccination requirements:

Dogs must receive their initial rabies vaccination on or after 12 weeks (84 days) of age or in accordance with manufacturer recommendations if licensed for us in older dogs (i.e., 16 weeks of age). Vaccines administered prior to 12 weeks of age will not be accepted, regardless of manufacturer product licensing. Vaccines will be considered immediately valid for a period of 1 or 3 years depending on manufacturer guidelines. Booster vaccines are considered immediately valid in dogs over 15 months of age provided the dog has received at least 1 previous rabies vaccine administered on or after 12 weeks of age and there has been no lapse in vaccine coverage. Booster vaccines must be administered according to recognized U.S. vaccine schedules and comply with manufacturer’s instructions.

Serologic testing requirements:

Importers of foreign-vaccinated dogs from DRMVV high-risk countries must obtain serologic titer results; otherwise, the dog will be required to quarantine at a CDC-registered animal care facility (ACF) at the importer’s expense. Importers of dogs which receive USDA-licensed rabies vaccines by a U.S.-veterinarian in the U.S. and maintain a current, valid U.S. rabies vaccination status do not have to submit titer results to be eligible for importation if they travel wit ha valid Certification of U.S.-issued Rabies Vaccination form complted by their U.S.veterinarian and certified by the USDA. Any lapses in U.S.-issued vaccination coverage while abroad will require that the dog be administered a rabies vaccine overseas prior to importation and that the importer follow requirements for importing a foreign-vaccinated dogs. For example, if a dog has a 1-year U.S.-issued rabies vaccination certificate that expires on 2/1/25, a titer or quarantine will not be required if the dog receives a USDA-licensed rabies booster vaccine by a U.S.-veterinarian in the United States on or before 1/31/25.

Serologic titer testing period:

For foreign-vaccinated dogs receiving their primary (first) rabies vaccination, the titer must be drawn at least 30 days after vaccination. Drawing a titer too early will likely result in a failed test. A passing test result immediately after primary vaccination could indicate past unrecognized vaccination, past rabies exposure, or current rabies disease. For foreign-vaccinated dogs receiving a booster rabies vaccination, serum may be collected immediately following a booster vaccination for rabies antibody detection as long as no lapse in vaccine coverage has occurred. Anamnestic (memory) immune response to rabies vaccine is expected to be robust within 5 days but can be earlier. Many dogs with a past history of adequate vaccination will still have detectable rabies antibody at the time of booster. Titers must be drawn during the time in which the dog is considered up to date with their rabies vaccination. If rabies vaccination has lapsed, they will require a booster and blood sample collection for serological testing at least 30 days after revaccination.

Serologic titer result validity:

Serologic titer results remain valid for the entire life of the dog as long as the dog’s rabies vaccination coverage does not lapse. If a dog’s rabies vaccine expires before the dog is re-vaccinated, CDC will require the dog have another titer completed to be eligible for entry into the United States. CDC defines a passing or adequate antibody titer as a titer that is ≥0.5 IU/mL. Dogs that fail to achieve a rabies neutralizing antibody titer of 0.5 IU/mL must be re-vaccinated and have their titer redrawn after re-vaccination. It is recommended to wait at least 14 days between re-vaccination and titer collection.

Serologic titer waiting period:

Foreign-vaccinated dogs are eligible for importation 28 days after the date of titer collection; however, if the owner does not have the titer results upon arrival, the dog must undergo a mandatory quarantine at a ACF for 28 days at the importer’s expense, or until the importer submits sufficient proof of previous rabies vaccination through a prospective serologic monitoring (PSM) assessment conducted by a CDC-approved laboratory in the United States at the importer’s expense, whichever occurs first.

Approved serologic tests:

Approved tests are those that detect neutralizing antibodies against rabies virus using live virus in vitro, i.e., Rabies Neutralizing Antibody Titer Test (RNATT): Rapid Fluorescent Focus Inhibition Test (RFFIT) or Fluorescent Antibody Virus Neutralization (FAVN). CDC may approve additional tests in the future that use live virus. ELISA and other testing methods that use inactivated virus or individual proteins are not acceptable.

What happens after my dog lands at IAD?

Dogs Arriving as Manifest Cargo

Dogs traveling as manifested cargo travel in a temperature- and pressure-controlled cargo hold underneath the plane. Pet’s flying as cargo are booked on their own ticket versus attached to a passenger’s ticket, so they can travel unaccompanied. They are checked in at the airport differently and picked up at IAD at the airlines cargo bays instead of at the airport’s main terminal. Dogs traveling as cargo will be issued an Air Waybill number (AWB #) by the airline at the time of the booking, which can be used to track your pet’s travel and for Customs clearance after landing and examination. We will need a copy of the Air Waybill prior to your dogs departure in their country of origin.

  • IAD is aware of your dog’s reservation with us in advance, so they are put on a CDC hold immediately upon arrival.
  • Our driver will pick them up directly from the airline’s cargo area. The transfer from the airplane to our driver generally takes about 5 hours from landing and we will inform you after your pet is safely back at our facility. Customs does not allow you to transfer your dog to our facility.
Excess Baggage or In-cabin

Dogs traveling as excess baggage travel in the same cargo hold as those booked as cargo, but they are booked in connection with a ticketed passenger on the same flight. These dogs, along with those traveling in-cabin, will NOT have an Air Waybill prior to their flight, but we will need a copy of the passenger’s flight booking showing a pet booked with their ticket. These pets are checked in at the same time and place where you check in for your flight.

  • If your dog is booked as Excess Baggage, you will collect them from the baggage carousel along with the rest of your baggage items and take them directly to passport control and customs.
  • IAD is aware of your dog’s reservation with us in advance, so they are put on a CDC hold immediately upon arrival. Please do NOT leave the airport with your dog(s).
  • At U.S. Customs, please present your CDC reservation confirmation document to the agent, who will escort you and your dog to a secondary screening area.
  • In secondary screening, Customs works with the airline and our team to create a post-entry for your dog so that they can be transferred to our facility. Once Customs has the appropriate documentation from the airline, they will pass your dog directly to our driver at the main terminal. Most agents will allow you to stay with your dog until they are escorted to our transport van, if you prefer.
  • The time from landing to passing off to our driver generally takes about 2 hours, so please plan accordingly for any connections. We will inform you after your pet is safely back at our facility.
Veterinary Exam & Vaccination

After returning to our Pet Retreat, your dog(s) will be walked on our hiking trail, fed (either food you provide or our in-house chicken/rice diet), and set up in their private area. Depending on flight arrival time, they will be examined by our USDA veterinarian either the same day or the next business day and, if found to be healthy and free of any signs of communicable disease, will receive a rabies vaccine booster.

  • A rabies vaccine booster is required for ALL dogs entering the U.S. from a high-risk country regardless of when they last received a rabies vaccine. The vaccine is a killed virus vaccine and it is very safe for revaccination. Please make sure to inform us if your dog has a history of vaccine reaction.
  • If your pet is in need of any additional vaccines or preventive care, the veterinarian can take care of it at this time with advanced notice.
  • If the veterinarian finds anything of concern on your dog’s examination, it will be at the CDC’s discretion to require additional testing.
  • The veterinary exam notes and updated rabies certificate are then submitted to the CDC for approval.
Customs Clearance & Release

All dogs who enter the U.S. from a high-risk country are immediately placed on a customs hold until they receive their veterinary exam, rabies vaccine booster, and quarantine if required. Once the veterinary documents are submitted to the CDC and approved, this hold will be lifted and your dogs can clear U.S. Customs and your dogs can be picked up directly from our facility.

  • Veterinary documentation is generally completed and submitted to the CDC by noon the day of exam/release. It generally takes the CDC veterinary medical officer and U.S. Customs 2 – 4 hours from the time of submission to review these documents and return with approval for release.
  • Unfortunately, we cannot guarantee time of release.
  • Please be aware that we are prohibited from allowing visitation or from releasing your pets to you until we have authorization to do so from both the CDC and U.S. Customs. It is unlawful for us to allow you to visit and/or release them to you before this time.
  • We will call you once your pet is released and you can pick your pet up directly from our facility, located at 4508 Upper Cub Run Dr., Chantilly, VA 20151. Please make sure we have a good phone number and/or e-mail to reach you at to arrange pick-up.

Frequently Asked Questions

Currently we are able to accept pets shipped as manifest cargo, excess baggage, or in-cabin.

We recommend starting the reservation process with the ACF at your port of entry at least 30 days in advance of arrival. The ACF will assist you in making sure your dog’s documents are complete and
accurate and if edits are necessary, this will allow you time for correction without having to change your flight.

For the quickest turnaround time at our facility (for reservations with a valid rabies titer), we recommend arriving Monday – Friday before 10:30am EST. When dogs arrive outside of this timeframe, they will need to stay overnight with us at Pender, then be examined by the veterinarian the following business day. Please note that this means dogs arriving on Fridays after 10:30am EST will be required to quarantine until the following Monday. No veterinary exams or CDC release is available on federal holidays. For dogs who require entry via an ACF, please plan on a minimum of 24-36 hours before they meet entry requirements and are ready to be picked up directly from our facility.

Formal entries are not accepted at IAD for pet imports. ALL dogs must still be issued an air waybill (AWB) number. Cargo shipments automatically are issued AWB #’s and excess/checked baggage or in-cabin arrivals will be post-entered upon arrival and we will work with CBP and the airline to collect an AWB #.

Pet imports at IAD do not need a customs broker. Our “regulatory compliance requirements” charge includes both CDC reporting/records, as well as customs clearance after all entry requirements are
met.

No, all service dogs must meet the same entry requirements as non-service animals.

ALL dogs must be accompanied by a CDC Dog Import Form receipt with accurate arrival details, including airline, date of arrival, and port of entry. If any of these details change, the form must be amended via the CDC website.

The CDC Dog Import Form receipt must be presented to the airline before boarding and to the U.S. government officials upon arrival at the indicated port of entry. The form takes no longer than 10 minutes and can be submitted right up until the day of travel.

The transition period (which will expire July 31, 2025) allows for USDA-endorsed export health certificates that were issued by a USDA-accredited veterinarian before July 31, 2025, and documents the dog’s age, microchip number, and valid rabies vaccination administered in the United States, to be accepted for entry in place of a USDA-endorsed U.S.-Issued Rabies Vaccination Form. Note: This will only be accepted if the rabies vaccination is listed on the export health certificate and is still valid at the time of entry into the U.S. Additionally, during the transition period, if the veterinarian who administered your dog’s rabies vaccination in the U.S. is USDA-accredited (or another vet at their practice is), they can submit for USDA endorsement retroactively (ie. after your dog has already left the U.S.).

No. Permits were issued for entries through August 31st, 2024. After August 31st, 2024, import permits will no longer be an option for U.S. entry.

Per the CDC’s website, U.S. government employees should contact the Department of State Travel Management and Policy Office for information about returning on official orders with a personal pet dog that has been in a high-risk rabies country. All Department of Defense (DOD) veterinarians are USDA-accredited and can access USDA’s online system for USDA endorsement of the Certification of U.S.-Issued Rabies Vaccination form which will allow the personal pet dogs of service members to enter the U.S. as U.S.-vaccinated dogs. Service members who do not have access to a DOD veterinarian should contact the DOD office managing their travel for information about returning on official orders with a personal pet dog that has been in a high-risk country.

Your dog may be eligible to enter the U.S. without a reservation at an ACF if your dog was vaccinated against rabies in the U.S. and that vaccine is still valid. For the vaccine to be considered valid, your dog must have been microchipped before receiving that vaccine and the vaccine certificate must be endorsed by the USDA either using the Certification of U.S.-Issued Rabies Vaccination Form or a USDA-endorsed export health certificate (as long as all necessary information was included on the certificate). Our team is happy to review your documents and guide you on eligibility. You are also encouraged to reach out to the CDC at cdcanimalimports@cdc.gov.

Rabies vaccine certificates from non-accredited veterinarians will not be accepted. Another veterinarian at the same practice can submit the rabies certificate to the USDA for endorsement. Alternatively, our USDA veterinarian can receive records from your dog’s veterinarian for review, then submit the rabies certificate to the USDA for endorsement.

While there are no vaccination requirements for cats entering the U.S., ALL cats must arrive healthy. Any cats that arrive ill will be required to undergo quarantine and testing to rule out zoonotic disease of public health concern at the importer’s expense.

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